Legal
Privacy Policy
How VONAER collects, uses, stores, and protects your personal information.
Section 01
Overview
VONAER respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information.
Section 02
Information We Collect
We may collect:
Personal Information
- Name
- Phone Number
- Nationality
- Preferred Language
- Company
- Job Title
Travel Information
- Departure
- Destination
- Passenger Count
- Flight Preferences
- Aircraft Preferences
- Concierge Requests
Membership Information
- Membership Tier
- Booking History
- Preferences
- Loyalty Status
Technical Information
- IP Address
- Browser
- Device
- Cookies
- Usage Analytics
Section 03
Why We Collect Information
We use personal information to:
- create membership accounts;
- process booking requests;
- provide concierge services;
- communicate regarding reservations;
- improve services;
- prevent fraud;
- comply with legal obligations.
Section 04
Legal Basis
Where applicable, we process information based on:
- your consent;
- performance of a contract;
- compliance with legal obligations;
- legitimate business interests.
Section 05
Sharing Information
We may share information with:
- aircraft operators;
- helicopter operators;
- limousine providers;
- hotels;
- yacht providers;
- payment processors;
- technology providers;
- government authorities when legally required.
We do not sell your personal information.
Section 06
International Transfers
Because VONAER arranges international travel, personal information may be transferred internationally to service providers required to fulfill your booking.
Reasonable safeguards are implemented for such transfers.
Section 07
Data Retention
We retain information only for as long as necessary:
- to provide Services;
- comply with legal obligations;
- resolve disputes;
- maintain business records.
Information is securely deleted or anonymized when no longer required.
Section 08
Cookies
VONAER uses cookies for:
- authentication;
- remembering preferences;
- analytics;
- website performance.
You may disable cookies through your browser settings, although some features may not function properly.
Section 09
Security
We implement appropriate administrative, technical, and physical safeguards including:
- encrypted connections (HTTPS);
- secure authentication;
- restricted staff access;
- access logging;
- regular security monitoring.
No internet transmission can be guaranteed completely secure.
Section 10
Your Rights
Depending on applicable law, you may request:
- access to your data;
- correction;
- deletion;
- restriction of processing;
- data portability;
- withdrawal of consent;
- objection to processing.
Requests may be submitted to: support@vonaer.com
Section 11
Marketing Communications
Members may opt out of promotional emails at any time by:
- clicking "Unsubscribe"
- contacting support
Operational emails related to bookings may still be sent.
Section 12
Children's Privacy
VONAER Services are not intended for individuals under 18 years old.
Section 13
Changes
This Privacy Policy may be updated periodically.
Material changes will be posted on the website with a revised Effective Date.
Section 14
Contact
Privacy Officer
Moviation Inc.
Email: privacy@vonaer.com
Website: www.vonaer.com